Guide on BH Chocolate tour was AMAZING!
What makes a Top - NOTCH tour guide!
A tour guide can truly make or break the experience. Tour guide is the face of all companies, how he/she presents herself/himself, if they are reading from script or are passionate about their job they know the script like back of their hand and keep on adding their spices to make it more interesting, juicy and irrepressible. In short, they are backbone of the experience and company. Tour guides need to have following skills:
1- Great customer service
2- Friendly, warm and fun personality
3- Great communicating skills
4- Great Memory